Welcome to Petraland

By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before making a purchase or using our services.

Products and Services

We aim to provide accurate descriptions of our products. However, slight variations in color, size, and materials may occur.
All products are subject to availability. We reserve the right to limit quantities or discontinue items without notice.

Orders and Payments

Once you place an order, you will receive a notification confirming your purchase. This does not guarantee availability until the order is processed.
All payments are processed securely. In case of pricing errors, we reserve the right to cancel orders or correct the price.

Shipping and Delivery

Estimated delivery times are provided at checkout. Delays due to customs, weather, or other factors are beyond our control.
Shipping costs are calculated based on location and order weight.
Contact us within 5 days of delivery if your order arrives damaged or is lost in transit.

Returns and Refunds

Items must be returned within 14 days of receipt in their original condition, as per EU Consumer Rights Directive.
Refunds will be issued to the original payment method within 30 days after receiving the returned item.
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

User Conduct

You agree not to use our website for any unlawful purposes, including but not limited to:
– Posting false or misleading information.
– Attempting to gain unauthorized access to our systems.
– Violating intellectual property rights.

Privacy Policy

Your personal information is collected and processed in accordance with our Privacy Policy . By using our website, you consent to these practices and the compliance with the General Data Protection Regulation (GDPR).

Limitation of Liability

We are not liable for:
Indirect, incidental, or consequential damages arising from the use of our website or products.
Errors or inaccuracies in product descriptions or website content.

Governing Law

These Terms & Conditions are governed by the laws of Cyprus. Any disputes will be resolved in the courts of Cyprus.

Amendments

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page, and it is your responsibility to review them periodically.

Contact Information

For questions or concerns about these Terms & Conditions, please contact us at:

Petraland Store
19, Michail Psellou Street
4101, Agios Athanasios, Limassol
info@petraland.com
+357 25 755 520
+357 25 722 276